Victim of a cancellation at Air Finland? A delay ? Or a denied boarding?
European regulation 261/2004 protects you and submits the European carrier to the regulation concerning the service of assistance, refund and compensation.
The tool below is an effective solution available to you to get compensation quickly and legally.
A last minute cancellation?
The airline is obliged to warn travelers at least two weeks before such changes. If, once at the airport, you are surprised by a flight cancellation, you will be entitled to assistance (depending on the waiting time) and the choice between a re-routing to the destination or a refund.
Travelers can claim compensation up to € 600 for any cancellation caused by a flight crew strike. However, be aware that the company is not responsible for any disruption caused by extraordinary circumstances.
You have been denied boarding? It is mandatory that the airline provide assistance for its passengers based on the waiting time at the airport.
If the airline is unable to guarantee flight re-routing in the desired conditions, you may request a refund.
Complaint: Travelers are protected by European regulations and can claim compensation between € 250 and € 600.
Delay ... What should I do?
Air Finland can sometimes face delays not caused by extraordinary circumstances and, in this case, it owes its passengers a support service according to the waiting time of passengers at the airport and compensation (delay more than 3 hours).
Travelers can claim and claim compensation for any delay of three hours or more. This varies according to the distance of the flight: € 250 for flights up to 1500km, € 400 for flights up to 3500km and € 600 for flights exceeding 3500km.
Missed Connecting Flight
A missed connection is often the result of a delay (or cancellation) important to the airport ... This causes a situation quite stressful for travelers who have opted for a stopover!
Passengers are entitled to compensation between € 250 and € 600 for any delay of three hours or more (calculated on arrival).
It is also important to learn about the flight with stopover. If the same company takes care of all the flights, the traveler will have the right to a re-routing towards the destination and right to the assistance also.
In the case of several companies, travelers may pay a fee to exchange the flight with the non-liable airline. You should also know that the company is not responsible for delays caused by an exceptional condition.