Air New Zealand

Air New Zealand Limited or Air New Zealand is the national carrier of New Zealand.
European regulation 261/2004 protects travelers in case of cancellation, delay or denied boarding. It allows them to claim compensation for all these disturbances.

The tool below is an effective solution for claiming compensation. A team of professionals is waiting for your claim.

Cancellation ... What do you need to know?

Last minute cancellation is a situation that can cause a lot of inconvenience. Travelers are protected by European regulations for all departures from airports in EU countries.
Travelers receive assistance depending on the waiting time at the airport: meals, communication, ... and they have the right to choose between the redirection or refund of the air ticket (or the part flight not performed).
You should know that the company can invoke exceptional circumstances, and in this case no file will be eligible!
The compensation can go up to € 600.

Denied boarding

The company can accept more bookings in relation to available seats, an overbooking which causes, in the event of non-cancellations, a denied boarding on the day of the flight.
A last minute cancellation entitling passengers to claim compensation of up to € 600 for flights exceeding 3500km.
Travelers have the choice between re-routing or refunding the ticket. The company must offer assistance depending on the waiting time.

Delay ... causes and compensation

The delay may, in certain cases, be caused by extraordinary circumstances (meteorological conditions, strike of the control personnel, etc.). in this case, the company is not responsible and no file will be eligible.
A month that the company is able to prove that, travelers can claim compensation between € 250 and € 600 for any delay exceeding three hours on arrival.

Missed Connecting Flight  in the European Union

Missed connecting Flight is often caused by flight delay or cancellation. To claim your compensation when you miss your correspondence, we must inquire about the reasons for the disruption before, the airline must be at fault and not because of extraordinary circumstances that are unpredictable events that could not have been avoided
In order to be eligible for compensation under EU law, your tickets must be under the same booking reference. The compensation can go up to € 600.