Air Nostrum is a Spanish airline founded in 1994.
European Regulation 261/2004 was established by the European Parliament and the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and cancellation or long delay of a flight.
The tool below is an effective solution for claiming compensation. A team of professionals is waiting for your claim.
Cancellation ... What do you need to know?
Cancel a flight without warning travelers can cause a lot of inconvenience. The good thing is that travelers are protected by the European regulation.
Travelers receive assistance depending on the waiting time at the airport: meals, communication, ... and they have the right to choose between the redirection or refund of the air ticket (or the part flight not performed).
The company is not at fault in case of cancellation caused by exceptional circumstances, and in this case no file will be eligible!
The compensation can go up to € 600 for the passengers of a flight of more than 3500km.
The denied boarding is a last-minute cancellation that entitles passengers to claim compensation of up to € 600 for flights exceeding 3500km.
What is the main cause of denied boarding? The company can accept more bookings compared to the available seats, an overbooking.
Travelers have the choice between re-routing or refunding the ticket. The company must offer assistance depending on the waiting time.
The delay may be caused by extraordinary circumstances (weather conditions, strike of the control staff, ...) it does not require any claim. The company is not responsible and no file will be eligible.
A month that the company is able to prove that, travelers can claim compensation between € 250 and € 600 for any delay exceeding three hours on arrival.
Missed Connecting Flight in the European Union
To claim your compensation for a "missed connection" you must inquire about the reasons for the disruption before, the airline must be at fault and not because of extraordinary circumstances that are unpredictable events that could not have been avoided, and your tickets must also be under the same booking reference.
Missed correspondence can be caused by a delay or cancellation and the compensation can be up to € 400 for flights up to 3500km and € 600 for beyond.