Albanian Airlines is a private company owned by Evsen Group. It must respect the European regulations for all its departures from the countries of the European Union.
European Regulation 261/2004 relates to assistance and compensation for any cancellation, delay or denied boarding.
The tool below is an effective way to compensate travelers who have suffered air disturbances.
In case of a last minute cancellation, the company is obliged to compensate its passengers between € 250 and € 600, depending on the distance of the flight, but only if by a cause controlled by the company (flight crew strike, technical problem ...).
The company must also provide its passengers with assistance depending on the waiting time. They have the choice also between a re-routing or refund.
the company is not responsible if it is extraordinary circumstances (weather conditions ...).
Overbooking ... Denied Boarding
The company must denied boarding to some travelers if none of them volunteers to give up their reservation (in exchange for certain conditions), and this in case of overbooking.
The traveler has the right to choose between a refund and / or a re-routing. The company must offer assistance in the same way as the delay or cancellation.
Victim of overbooking? call our team for compensation of up to € 600.
Delays at Albanian Airlines
The company must compensate passengers for delays exceeding three hours (calculated on arrival). The delay must not be the result of a so-called extraordinary circumstance.
The company must offer assistance for any delay with refreshments, meals, accommodation, ... depending on the waiting time of passengers at the airport.
The compensation varies according to the distance of the flight: € 250 for the flights of up to 1500km, € 400 for the flights of up to 3500km and € 600 for the flights exceeding the 3500km
Missed Connecting Flight
Choosing flights with one or more stops can take advantage of the trip, but it can turn into a nightmare if the first flight is delayed!
Delays can cause you to miss your match, which can be overtaken if the first flight company takes care of the entire trip (rerouting). In the case of various companies, one will not assume the responsibility of the other ... and the traveler could pay a fee to exchange his flight.
To be eligible for compensation, the delay must be 3 hours upon arrival at the airport. The company can talk about extraordinary circumstances and in this case, travelers can not claim.