Blue Panorama Airlines S.p.A. is an Italian airline. Like all companies in European Union countries, it must comply with European regulation 261/2004.
The European regulation protects travelers and defines all conditions of care and compensation in case of cancellation, delay or denied boarding.
The tool below is an effective and free solution that allows travelers to benefit from an expert team to launch the compensation procedure.
In case of cancellation ...
Last minute cancellations are considered disruptions, but the carrier is not responsible for cancellations caused by exceptional conditions, such as: weather, security strike, political disturbance, ... If the company is not able to demonstrate this, travelers will have the right to compensation up to € 600.
Travelers are entitled to assistance from the airline based on the waiting time at the airport.
The company must offer travelers between re-routing or refunding.
Overbooking and denied boarding
Overbooking causes the company to refuse boarding to travelers.
In this case, the passengers receive assistance and offer them to choose between reimbursement or rerouting.
A denied boarding is a last-minute cancellation, which entitles travelers to claim compensation of up to € 600.
The delay and the claim
The help desk and for any delay exceeding 2 hours, which depends on the waiting time of travelers at the airport. You can have a refreshment, a meal, two free calls, accommodation and transportation if you have to!
Compensation is possible for any delay caused by the company. Travelers can claim compensation, which varies between €250 and 600 €, depending on the distance of the flight.
The reasons for the delay are very important; you should know that the company is not responsible for delays caused by exceptional conditions (weather, ground staff strike, ...).
Missed Connecting Flight
Missed connecting flight is often caused by delays, but the situation can catch up if the first flight company takes care of the entire journey (re-routing).
In the case of various companies, the traveler may pay a fee to exchange his flight.
For any delay exceeding 3 hours on arrival at the airport, the traveler is entitled to compensation of up to € 600.