Cameroon Airlines Corporation, operating under the name Camair-Co is a Cameroonian airline
For all its movements departing from the airports of the European Union, the carrier must respect the European regulation 261/2004
which protects travelers from any disturbances that may occur (cancellation, delay or denied boarding).
The tool below is the solution you need to call on a team of experts and claim your rights.
Cancellation and claim
In case of cancellation, the company must meet obligations. European regulations protect travelers and give them the benefit of assistance from the company, which depends on how long they wait at the airport.
Travelers can claim compensation of up to € 600 and can also choose between rerouting or refunding.
It is important to know the reasons for the cancellation, the company will be able to take out the exceptional conditions to avoid any claim.
The company may refuse boarding to some travelers when it is an overbooking. This happens when the company accepts more bookings than available places, but travelers will enjoy several benefits.
As with last-minute cancellation, the airline must offer the rerouting or refund as a choice to its passengers ... and must take care of the passengers during their expectations at the airport.
Travelers receive compensation if they claim after this disruption. The compensation is between € 250 and € 600.
Delay and its conditions
Airport delays can be the result of several reasons, but the company is not liable if this is caused by exceptional reasons such as weather or a staff strike.
The company has to offer assistance with refreshments, meals, commissions, accommodation and transportation ... but it depends on the waiting time at the airport.
Travelers can claim compensation between € 250 and € 600 for any delay exceeding three hours upon arrival, and if the company is unable to provide assistance, it will have to reimburse the expenses of the travelers.
Missed Connecting Flight
Being stuck in the middle of the trip is not always pleasant! European regulations protect travelers from this and allow them to claim compensation for missed connecting flights.
To claim compensation, all flights must be under the same reservation and this under the law.
Travelers are entitled to up to € 600 compensation and assistance for waiting at the airport.