Corsair International, formerly Corsairfly, is the second largest French regular airline, which was founded in 1981.
European regulation 261/2004 protects travelers from possible disturbances on flights. For any cancellation, delay or even refusal of boarding, the company must offer assistance and compensate its passengers.
The tool below is a quick way to claim your rights from a serious and efficient team.
Cancellation ... What to do?
For the cancellation, it is necessary that the company warns its travelers at least fifteen days before. In the opposite case (last minute cancellation), the company must take care of its passengers during their wait and offer them the rerouting.
Indeed, the company must assist its travelers with hotel room and transport if necessary!
For this kind of disruption, travelers can claim compensation up to € 600, but it is necessary to inquire about the causes of this cancellation. It should be noted that if this is caused by extraordinary circumstances (such as the weather), the company is exempt from paying any compensation.
You should know that the company first contacts its passengers to request volunteers to abandon their reservations in exchange for several services (an upgrade, a trip without fees, money, ...). In some cases, this is not enough and the company must refuse boarding to certain travelers ... and this because of overbooking.
If there are insufficient places and the number of volunteers is insufficient, the denied boarding may fall on any passenger except passengers with reduced mobility and those who accompany them.
What compensation for the refusal to board against his will?
If this falls on you, you should know that your ticket will be refunded and the re-routing will be offered to you as well. The company must assist its travelers in this case and offer them: a refreshment, meals, accommodation, transportation, ...
Victims can claim compensation of € 250 for flights up to 1500km, € 400 for flights up to 3500km and € 600 for flights over 3500km.
Delay and its conditions
A delay at the airport? Fortunately for travelers, European regulations protect them! The company must refer to the regulations and assist passengers ... the support depends on the waiting time of passengers at the airport.
For any delay of three hours or more, calculated after arrival, the traveler is entitled to compensation of € 250, € 400 or € 600 (depending on flights), unless this was caused by extraordinary circumstances.
Extraordinary circumstances can be a natural disaster, weather conditions, political instability, an avian collision, strikes.
Missed Connecting Flight
A missed connecting flight can be the fault of the company as well as the passenger! For a delay or a cancellation, it should be known that the European regulation protects the travelers in this case.
If this is not caused by a circumstance controlled by the company, the company could evade any compensation! Otherwise, the company must comply with European regulations and compensate its travelers.
To claim compensation, the delay must be three hours or more (calculated on arrival), and all flights must be on the same reservation.
This can be very inconvenient as a situation, but the traveler benefits from compensation of up to € 600.