Eastern Airways is a British airline based at Humberside International Airport in England.
The company must comply with European regulation 261/2004 regarding assistance and compensation for any cancellation, delay or even denied boarding.
The tool below is a solution available to travelers for free to claim compensation quickly and efficiently.
It should be noted that the passenger is legally obliged to be compensated by his airline if his flight is canceled, provided that the disruption is not the result of extraordinary circumstances. In this case the company will not be liable and will be exempted from paying compensation.
Since 2004, travelers are entitled to reimbursement and re-routing, depending on their choice.
Assistance: Travelers are entitled to a treatment, which depends on the waiting time at the airport.
Compensation: The company responsible for the cancellation of the flight must compensate its travelers, it is a compensation of € 250, € 400 or € 600 (it depends on the flight).
In case of overbooking, the company seeks from its passengers volunteers to exchange their reservations. In this case, the company offers re-routing, reimbursement and other services (money, upgrading, etc.).
In some cases, the number of volunteers is not enough. This situation leads the company to refuse boarding to travelers. This can happen to any passenger except the disabled or those accompanying them.
The company must offer assistance to its passengers and compensate them. The compensation can go up to € 600.
When the delay is three hours or more, the company is obliged to compensate its passengers. Except in the case of a delay caused by extraordinary circumstances.
The company must assist its travelers for any delay depending on the waiting time. If the company is facing technical problems or problems related to personnel management, it must compensate travelers.
The compensation is € 250 for flights up to 1500km, € 400 for flights up to 3500km and € 600 for flights over 3500km.
Missed Connecting Flight
European regulations protect travelers from such disruption and entitle them to claim compensation of up to € 600.
When it comes to several companies, travelers will be able to pay fees to the non-liable company.
Travelers are entitled to assistance as well as compensation, but for this it takes a delay of three or more, a disruption not caused by extraordinary circumstances and that all flights are on the same reservation.