EgyptAir is the national airline of Egypt. Due to the complexity of air operations, EgyptAir may face sudden cancellations, delays or even overbooking.
Travelers are protected by the European regulation 261/2004, which obliges the company to offer assistance and to respect the modalities of compensations in case of disturbances departing from the airports of the countries of the European Union.
The tool below is a very effective way to call a responsive team and get compensation.
The traveler may claim compensation if:
He was not warned at least two weeks before
The company is responsible for the cancellation (not caused by extraordinary circumstances)
The company must directly assist its passengers, and offer them the choice between a re-routing or a refund.
In case of cancellation not caused by exceptional circumstances, travelers are eligible for compensation up to € 600.
The company must reimburse the expenses incurred by passengers in case of non assistance. It is important to keep all the bills and bills.
Overbooking ... Denied Boarding
Overbooking causes the company to refuse boarding to a group of travelers. In this case, the company must offer assistance and offer the choice between a re-routing or a refund in the same way as cancellation.
Travelers have the right to claim compensation up to € 600 in case of denied boarding.
Delay of more than 3 hours
In case of delay, the company must provide assistance to its passengers based on the waiting time at the airport (meals, two communications, accommodation) and a refund if the company is responsible for the delay (delay not caused by extraordinary circumstances).
Ground security strike
Travelers can get up to € 600 as compensation, it depends on the trip.
Missed Connecting Flight
If the company is responsible for your "missed connection", you are protected by European regulation 2651/2004 and you can claim compensation up to € 600.
The delay is calculated after arrival at the airport, it must be at least three hours.
The company may propose another flight. In some cases, the traveler may pay a fee to exchange the flight with the company not responsible for the delay.