Etihad Airways is the national airline of the United Arab Emirates. Known for its experience and punctuality, the company will be able to face a last minute cancellation or a delay!
For all departures from European Union airports, the airline must assist its passengers and accept the protest file for any disruption on flights under European regulation 261/2004.
The tool below is a great way to get compensation quickly and efficiently. A form is available to claim your rights at any time.
Cancellation and Complaint
The company must warn its travelers about any changes to the flights, as well as cancellations. If this disruption is imposed on passengers at the last minute, they will have the right to claim compensation up to 600 €.
Since 2004, travelers are entitled to reimbursement and re-routing, depending on their choice. Travelers are entitled to a pick-up, which depends on how long they wait at the airport.
Compensation: The company responsible for the cancellation of the flight must compensate its travelers, it is a compensation of € 250, € 400 or € 600 (it depends on the flight).
In case of overbooking, the company seeks from its passengers volunteers to exchange their reservations.
The company offers other benefits to volunteers. In addition to the rerouting and refund, the traveler may be entitled to upgrade, money, ...
In some cases, the number of volunteers is not enough. This situation leads the company to refuse boarding to travelers. This can happen to any passenger except the disabled or those accompanying them.
The company must offer assistance to its passengers and compensate them. The compensation can go up to € 600.
Delay at Etihad
The European regulation protects travelers from various disturbances, including the delay. When the delay is three hours or more, the company is obliged to compensate its passengers. It is exempt from the costs of compensation when it is a delay caused by extraordinary circumstances.
The company must assist its travelers for any delay depending on the waiting time. If the company is facing technical problems or problems related to personnel management, it must compensate travelers.
The compensation is € 250 for flights up to 1500km, € 400 for flights up to 3500km and € 600 for flights over 3500km.
Missed Connecting Flight
European regulations give travelers the right to claim compensation of up to € 600 for any disturbance controlled by the company.
When it comes to several companies, travelers will be able to pay fees to the non-liable company. To claim compensation, there must be a delay of three or more, a disruption not caused by extraordinary circumstances and all the flights be on the same reservation.