Fastjet is a low cost airline from Tanzania. It is based at Julius Nyerere International Airport in Dar Es Salaam.
For all departures from the airport company of the countries of the European Union, European regulations must be respected in case of disturbances on flights.
The tool below is a great way to get compensation quickly. An efficient team accompanies you during this process.
Cancellation and its conditions
Any cancellation that occurs at the last minute gives the right to passengers to claim compensation up to € 600. European regulations protect travelers from disturbances and allow them to claim compensation under certain conditions.
Passengers receive assistance with services depending on the waiting time at the airport.
Since 2004, companies must offer travelers reimbursement and re-routing.
In case of overbooking, the company may refuse boarding to certain travelers. They are entitled to reimbursement or the choice of re-routing.
The company assists its travelers during their expectations ... they are entitled to claim compensation of € 250 for the flight of up to 1500km, € 400 for the flight of up to 3500km and € 600 for the flight of more than 3500km .
Before refusing to board passengers, the company seeks volunteers to exchange their flights ... voluntary or not, they are entitled to compensation according to the European regulation.
When the delay exceeds two hours, the company must offer assistance with meals, refreshments, accommodation, ... this is according to the waiting time at the airport.
A delay of three hours or more calculated after arrival at destination, the passenger will be entitled to claim compensation under the law.
Passengers may request, for any delay not caused by extraordinary circumstances, compensation of € 250, € 400 or € 600 (depending on the distance of the flight).
Missed Connecting Flight
For any "missed connecting flight" the traveler is protected by European regulations and can claim compensation up to € 600.
The company supports its travelers but if it is several companies ... the traveler can pay a fee to exchange his flight!
In order to claim compensation, the delay must be three hours and more ... and above all not caused by extraordinary circumstances. All flights must appear on the same booking.