Flydubai is a cheap airline based in Dubai. By operating flights, the company will be able to face the different disturbances! for all departures from European Union airports, refer to European regulation N 261 / 2004.
European regulations protect travelers from last-minute cancellations, unjustified delays or denied boarding due to overbooking. It defines the circumstances of assistance and compensation.
The tool below is a great way to claim compensation quickly. The form is available to you free of charge.
Any cancellation must be preceded by a warning message at least fifteen days before. Otherwise, travelers can claim compensation and thus receive compensation up to € 600.
The last minute cancellation caused by extraordinary circumstances such as weather conditions is not the fault of the company, which will be exempt from any compensation.
However, the company must offer refund and re-routing to its passengers. It must offer assistance also according to the waiting time at the airport.
When the Refusal of boarding is the result of an overbooking, the company must accept the claim of the passengers and the compensation with a compensation between € 250 and € 600.
Travelers who agree to give up their bookings receive several services and can even ask their airline.
Voluntary or not, the victims of denied boarding will be entitled to refund or re-routing, as for last-minute cancellation.
The company must offer assistance to its passengers while waiting at the airport.
Any delay of three hours or more leads travelers to claim compensation between € 250 and € 600. Unless the company is able to prove that the delay is caused by uncontrolled conditions (weather, political instability, strike controllers or porters, ...), it is obliged to compensate its passengers.
The care is to offer travelers waiting at the airport refreshments, meals and accommodation and transport if necessary.
The compensation varies according to the distance of the flight: € 250 for the flight of up to 1500km, € 400 for the flight of up to 3500km and € 600 for the flight of more than 3500km.
The Missed Connecting Flight
For any "Missed Connection flight" the traveler can claim compensation of € 250, € 400 or € 600, depending on the distance of the flight ... under the European regulation.
For any delay that has missed the connecting flight, three hours or more, not caused by weather conditions or other exceptional conditions gives the right to the passenger to claim his rights ... it is necessary that the flights are on the same booking!
In some cases, the "missed connection" is the traveler's fault. This does not give him any right to compensation!