Freebird Airlines is a regional airline of Turkey. The company must respect the aviation regulations for all departures from the European Union.
Cancellation, delay or even denied boarding ... the company must assist and compensate travelers under the European regulation.
The tool below is an effective way for travelers to claim compensation quickly thanks to a team of professionals.
Cancellation ... for what compensation?
Victim of cancellation? fortunately, the European regulation protects travelers from any cancellation which brings together the appropriate circumstances for compensation.
You should know that the company is not liable if the cancellation is caused by a weather condition, a strike controllers or porters, political instability, an avian collision, ... or any other exceptional condition.
That said, since 2004 the company is obliged, for its departures from the EU, to offer its travelers the choice between reimbursement or re-routing ... and supports them according to the waiting time at the airport .
When denied boarding is caused by overbooking, the company must compensate its passengers up to €600 per traveler!
The airline goes overbooked to avoid empty spots due to last-minute cancellations. By looking for volunteers, the company offers various services (free ticket, upgrade, money, ...) to travelers who agree to give up their reservations.
The company offers the victims of this disruption to choose between reimbursement or re-routing ... it also offers them assistance.
The company must take care of its passengers for delays of more than two hours and more ... the assistance is to offer them refreshments, meals, two free communications, accommodation and transportation when necessary.
For any delay of three hours or more, calculated after arrival at destination, which is not caused by extraordinary circumstances (according to European regulations) gives the right to travelers to claim compensation between € 250 and € 600.
Missed Connecting Flight
Any "missed connection" caused by the company as a result of a delay or cancellation, gives the right to travelers to claim compensation of up to €600.
European regulation 261/2004 protects travelers in the event of such a disturbance, and gives them the right to claim compensation. The traveler must inquire about the circumstances and what caused the disturbance. The company is not liable if it proves that it was caused by conditions not controlled by it.
To claim compensation between € 250 and € 600, you need a delay of at least three hours, a disruption not caused by extraordinary circumstances ... and flights on the same reservation.