GoAir is a low cost airline based in Mumbai. Cancellation, delay or even denied boarding ... the company must assist and compensate travelers under the EU regulation for all its departures from EU countries.

The tool below is an effective way for travelers to claim compensation quickly thanks to a team of professionals.

Cancellation ... for what compensation?

The European regulation protects travelers from any cancellation which brings together the circumstances appropriate to the compensation.
You should know that the company is not liable if the cancellation is caused by a weather condition, a strike controllers or porters, political instability, an avian collision, ... or any other exceptional condition.
Cancellation victims receive assistance depending on the waiting time at the airport. The company offers reimbursement or choice of re-routing to travelers.

Denied boarding

Denied boarding is often the result of overbooking by the company. This gives travelers the right to claim compensation from € 250.
The company is looking for volunteers by offering various services (free ticket, upgrade, money, ...) to travelers who agree to give up their reservations.
The victims of this disruption can choose between reimbursement or re-routing ... and also benefit from support and assistance.

The delay

The company must take care of its passengers for delays of more than two hours and more .... For any delay of three hours or more, calculated after arrival at destination, which is not caused by extraordinary circumstances (according to the regulations European Union) entitles travelers to claim compensation between € 250 and € 600.
The company supports its passengers with refreshments, meals, two free communications, accommodation and transportation when necessary.
The circumstances of the disturbance are very important. It is necessary to begin by inquiring about the causes to define the eligibility of the cases of claim.

Missed Connecting Flight

Any "missed connection" caused by the company as a result of a delay or cancellation, entitles travelers to claim compensation from € 250, in compliance with European regulation 261/2004 which protects travelers in case of such disturbance and defines the causes and circumstances,
The traveler must inquire about the circumstances and what caused the disturbance. The company is not liable if it proves that it was caused by conditions not controlled by it.
To claim compensation between € 250 and € 600, you need a delay of at least three hours, a disruption not caused by extraordinary circumstances ... and flights on the same reservation.