Saudia is the Saudi national airline. It operates flights to more than 70 destinations in the Near East, Africa, Asia, Europe and North America. It is a company that offers domestic and international flights as well as charter national and international.
The airline operates flights departing from EU airports, and for this it must comply with the European Regulations in case of flight cancellation, delay or denied boarding.
The tool below is an effective way to get compensation in the shortest possible time. Benefit from a team of professionals who will take care of the entire complaints procedure.
In accordance with European Regulation EC 261/2004, you can claim:
• €250: flight of up to 1500km
• €400: flight between 1500km and 3500km
• €600: flight over 3500km
Cancellation at Saudia
A cancellation at Saudia entitles you to compensation of up to € 600 ... for all flights registering a departure from the EU. You can claim compensation through a company specialized in compensation, and quickly benefit from your financial compensation.
In addition, you are entitled to assistance from the airline, including refreshments, meals and two free communications. While stating that the airline must pay the costs of travelers if it is not able to provide support.
Travelers have the right to choose between reimbursement and re-routing, by giving up the flight or by accepting the alternative means of transport proposed by the carrier.
Denied Boarding for Surbooking
Overbooking is a practice of the airline that prevents any empty seats. The airline has to refuse boarding to certain travelers, and this gives them the right to claim compensation up to € 600.
First, the airline is looking for volunteers to exchange their reservations for other services (replacement flight with upgrade, plane ticket, money, ...). The airline must provide assistance with refreshments, meals and two free telephone or electronic communications ... as well as accommodation if necessary.
In addition, passengers have the right to request reimbursement of their airline tickets ... or accept the means of diversion that the company accepts.
Delay and Compensation
To claim compensation in the event of a delay in a Saudi flight, you must:
• Departure from an airport in the EU zone
• A delay of 3 hours
• A delay not caused by extraordinary circumstances
Travelers can claim compensation between € 250 and € 600, unless the causes are included in the list of extraordinary circumstances. they are entitled to support with basic services and accommodation, if necessary.
For any delay of 5 hours, travelers are entitled to claim the refund by giving up the flight. They can also opt for the means of transport proposed by the airline.
Missed Connecting Flight
The missed connection is the result of a flight delay or cancellation. The company responsible must take care of its passengers at the airport. Be aware that any delay of three hours or more (calculated on arrival) caused by the company (not because of the traveler or due to an extraordinary circumstance) entitles passengers to claim compensation of up to € 600.
In case of a flight managed by several companies ... the traveler could pay a fee to exchange his flight with the company not responsible for the delay.