Flight-Report presents the results of its study on European low-cost airlines, for the third year in a row, adding this time a big difference by introducing the so-called “hybrid” companies in a single ranking.
The study concerns European companies on single-aisle aircraft and for medium-haul flights. The four criteria taken in the ranking are:-
The comfort of the cabin;
– the crew;
– the pay card;
– the offer of entertainment.
Norwegian won the award for the best low cost and hybrid airline in Europe in 2018, with a score of 7.6 / 10, according to Flight Report, which states that “The company is particularly appreciated for the comfort of its cabin with reclining seats and recent Boeing 737s, mostly equipped with the Sky Interior. Its free and unlimited offer of Internet WiFi on its European flights is also popular “… Not to mention its free and unlimited offer of Internet WiFi on its European flights.
In second place, we find company Finnair with an average of 7.54 / 10. An advantageous rating thanks to the professionalism of its on-board staff.
Third place is attributed to airBaltic. This is the result of a rejuvenation of its fleet with Airbus A220-300s and a rich and interesting catering offer.
The ranking that had in mind Transavia in 2016 and 2017 shows changes this year, including a fall of five places, not counting the hybrid companies, arriving at the 9th place in the ranking, with 6.72 / 10 … preceded by British Airways with 6.86 / 10.
On the fourth and fifth positions are TUI Fly Belgium (7.42 / 10) and Eurowings (7.17 / 10). Volotea comes in sixth place with 7.07 / 10, followed by LOT Polish with 6.95 / 10
The ratings between 6.47 / 10 and 6.70 / 10 appear between the 10th and 16th place, where we find Blue Air, Flybe, EasyJet, Iberia / Iberia Express, Vueling, SAS and Brussels Airlines.
Between the 17th and the 23rd place, there are the notes between 6.42 / 10 and 5.33 / 10 … where are included: Wizz Air, Joon (6.28), Pegasus, Air Europa, Ryanair, Aer Lingus and Ukraine International.
1- Cabin comfort:
The following companies are the best and carry the 1st ranking criterion: Norwegian, Eurowings, Transavia France, LOT Polish and Finnair
2- The crew:
For the quality of the crew, Finnair ranks first, followed by airBaltic, Norwegian, Transavia France and Blue Air.
3- The pay card:
Regarding the quality of the paid offer, Flight-Report found in its study that airBaltic stands out with measured prices and a full-service paying meal of excellent quality. The company is followed by Eurowings, Pegasus, Volotea and Finnair.
4- The offer of entertainment:
For the fourth criterion, Norwegian is ahead of all others with its offer of free wifi … we find after Iberia / Iberia Express, British Airways, Joon and Brussels Airlines.
For this study, Flight-Report used 326 stories from Internet users for trips made in the last 12 months (October 2017 – September 2018).